Terms & Conditions

The following Agreement and Contract are entered into by and between You (“Client” or “You”) and [Paraphrase Communications, LLC] (“Company”, “We”, or “Us”). This is a binding agreement and contract governed by the laws of the State of Washington, regardless of Client’s location or residency, effective on the date it is entered, between: (the “Client” or “you”) and Paraphrase Communications, LLC, 835 William Drive, White Salmon, Washington 98672, United States, (the “Company” or “We” or “Us”).

Please read these Terms and Conditions of Use (“TOU”) carefully. You must agree to the TOU before You are permitted to use any Paraphrase Communications, LLC digital or downloadable resources, online course, one-on-one or membership, class, program, workshop, or training, participate in any Paraphrase Communications, LLC challenges or events (live and/or virtually), or enter any online private forums operated by Paraphrase Communications, LLC (for any purpose), whether on a website hosted by Paraphrase Communications, LLC, including https://www.paraphrasecomm.com, or a third-party website such as an online course platform (collectively “the Program”).

By utilizing the Service, You acknowledge and agree that You have entered the Agreement.

Whereas:

the Company offers individualized business strategy, private marketing consultation and mentorship services to businesses, and is offering the Service based upon the then current pricing and the TOU;

the Service is a benefit for the Client and payment rendered by You is accepted by the Company in full consideration of the Agreement.

Therefore, in consideration of the mutual promises and covenants contained in this Agreement, the Client and the Company agree as follows:

1.0 INTRODUCTION

This Agreement outlines the terms under which we will provide services to you, including but not limited to consulting, writing, design, or strategic support as mutually determined through the Service offering.

2.0 DESCRIPTION OF SERVICES

2.1 Deliverables. We will provide Services in an agreed-upon scope of work, which may include written content, strategic consultation, messaging development, team facilitation or training, individual coaching, copywriting and editing, and other marketing oversight and implementation.

3.0 SCOPE OF PROJECT

3.1 Revisions & Additional Work. Changes or work outside the agreed-upon scope will incur additional fees. Examples of out-of-scope work include:

  • New or significantly altered creative requests

  • Substantial changes in direction, content, or assets

  • Delays or rescheduling due to missed deadlines or approvals

  • Additional work sessions

Additional work will not begin without mutual agreement via a written Change Order.

4.0 PAYMENT

4.1 Fees. Fees will be discussed and agreed upon in advance. Any expenses or services not included in the original agreement—such as travel, stock assets, or third-party tools—will be billed separately with prior approval.

4.2 Method of Payment. Preferred payment is by credit card with any established payment plan adhered to in order to maintain active Service and until payment has been made in full.

4.3 Late Payments. Payments not made within the agreed time frame may incur delays in delivery, and unresolved balances may be referred to collections.

5.0 RESPONSIBILITIES

5.1 Client Responsibilities. You agree to:

  • Provide timely feedback, content, and approvals

  • Be the main decision-maker or designate one

  • Ensure that you have rights to all assets you provide

  • Communicate issues promptly

  • Honor all payment and timeline agreements

5.2 Company Responsibilities. We agree to:

  • Deliver the services as outlined

  • Communicate in a timely and professional manner

  • Seek approval before incurring any additional expenses

  • Inform you of any changes to the schedule or scope

6.0 COPYRIGHT & OWNERSHIP

6.1 Ownership. Upon final payment, rights to the completed project deliverables will be transferred to you. We retain the right to showcase the work in our portfolio or for marketing purposes.

7.0 SUPPORT & MAINTENANCE

7.1 Technical Support. This Agreement does not include general IT or unrelated technical support.

7.2 Corrections. We will correct any errors directly related to our deliverables within a reasonable window following completion. Additional revisions are subject to our standard rates.

7.3 Ongoing Support. Any ongoing updates, maintenance, or future revisions will require a separate agreement.

8.0 PROJECT PAUSE

If client feedback, assets, approvals, or payments are delayed beyond a reasonable period, the project may be paused and rescheduled based on availability. Multiple delays may result in termination of the Agreement. All payments made up until project termination serve a as deposit for retainer of Services and are non-refundable.

9.0 TERMINATION

9.1 Termination. Either party may terminate this Agreement in writing.

9.2 Final Payment. If terminated, you are responsible for payment for all completed work and approved expenses. Any unused balance may be refunded at the Company’s discretion, and all rights to unfinished work remain with the Company.

9.3 Disputes. Any disputes will first be addressed through open communication. If unresolved, disputes may be submitted to binding arbitration.

10.0 MISCELLANEOUS

10.1 Liability. You release us from liability for errors in content you provided, and agree to indemnify us against third-party claims involving your provided assets.

10.2 Entire Agreement. This document, along with any referenced project scope, represents the full agreement between parties. Changes must be made in writing.

10.3 File Storage. You are responsible for saving copies of any project files. We are not obligated to retain files beyond project completion.

10.4 Relationship. We operate as an independent contractor and are not your employee or agent.

10.5 Assignment. This Agreement may not be transferred or assigned without our written consent.

10.6 Severability. If any portion of this Agreement is found invalid, the rest remains in effect.

10.7 Governing Law. This Agreement is governed by applicable laws in the jurisdiction mutually agreed upon or where the Company operates.

11.0 ACCEPTANCE

By engaging in the Program or accepting services, you acknowledge that you have read and agreed to these Terms and Conditions in full.

BY CLICKING “I AGREE TO THE TERMS AND CONDITIONS” YOU ACKNOWLEDGE THAT YOU UNDERSTAND AND AGREE TO ALL OF THE AFOREMENTIONED TERMS, INCLUDING THOSE RELATED TO OUR FEES, NO REFUND POLICY, AND CONFIDENTIALITY.